Metro Vancouver — scheduled patient transport
Hospital discharges, dialysis and treatment schedules, specialist appointments and care home transfers across Surrey. Wheelchair-accessible vehicles, drivers trained in patient handling, and a written quote before anything is booked.
Google & Tripadvisor reviews
Word for word from our Google reviews. These are the trips where being on time and being kind matter more than the car.
“My father was recently discharged from Vancouver General Hospital and needed transportation to Whistler. Unfortunately, I wasn't able to accompany him on the trip, so I was a little concerned about how everything would go. The team at NorthLuxDrive made the entire experience stress-free. They were professional, punctual, and took excellent care of my father throughout the journey. …”
“I needed transportation for my elderly parents from Kelowna to Downtown Vancouver, and one of them requires a wheelchair-accessible vehicle. It was a last-minute request, and after calling several transportation companies, nobody was willing or able to help on such short notice. NorthLuxDrive was the only company that stepped up and found a solution. …”
“Great service, awesome customer service and fair price compared to the high quality service”
Non-emergency medical transport — Surrey
Surrey is the busiest patient-transport city in the province, and Surrey Memorial is the busiest hospital in Fraser Health. Getting a patient to a 7:00 a.m. dialysis chair from Cloverdale, or home to Fleetwood at 9:00 p.m. after a long discharge, takes planning rather than luck.
NorthLuxDrive coordinates non-emergency transfers across all six Surrey town centres and the rural south — hospital discharges, Jim Pattison Outpatient Centre appointments, Czorny Alzheimer Centre visits, care home moves, and recurring treatment schedules that run for months.
You get one number to call, a quoted price before the first trip, and a driver who knows which entrance at Surrey Memorial is the right one for your appointment.
What we move patients for
Every one of these is booked in advance and quoted before it runs. If the situation is urgent, call 911 — we are not an ambulance service and will tell you so plainly.
Getting home from Surrey Memorial Hospital after a stay, with the driver walking the patient from the ward door to the vehicle and from the vehicle into the house.
See wheelchair vehiclesStanding schedules for dialysis, chemotherapy and radiation. One booking covers the whole course, with the same chauffeur wherever staffing allows.
See sedansRamp-equipped vans with four-point restraints, driven by attendants trained in safe transfer for manual chairs, powered chairs and scooters.
See accessible transportTrips to imaging, outpatient procedures and specialist consults, with wait-and-return so nobody is left in a waiting room with no ride home.
See luxury sedansBooked directly with care home staff for resident appointments, treatments and family visits, including group runs to the same destination.
See SUVsTransfers for treatment outside Surrey, plus airport pickups for patients flying in for care with luggage and mobility equipment.
See long-distance transfersSurrey coverage — every area, every appointment
This is our working list, not a marketing one. If your street is not named here it is almost certainly still covered — tell us the address and we will confirm the vehicle and the drive time before you commit to anything.
Plus every street, care residence, clinic and private address in between. Non-emergency transport only — for an emergency, call 911.
The vehicles that run Surrey trips
The vehicle is chosen from the mobility details you give us. If a sedan will not work, we will say so before you book rather than after the driver arrives.
Ramp entry with four-point chair restraints, room for one chair plus two seated companions.
Explore accessible transport
For patients who transfer into a seat unaided and want a quiet private ride rather than a shared shuttle.
Explore sedans
Higher step-in height that many patients find easier, plus boot space for a folded chair and a caregiver's bag.
Explore SUVs
For families travelling together or two residents heading to the same clinic at the same time.
Explore Sprinters
Chosen when oxygen, a walker and a powered chair all have to travel with the patient.
Explore full-size SUVs
Care facility group runs where several residents attend the same appointment block.
Explore minibusesWhy Surrey families book with us
Most complaints about patient transport come down to three things: the wrong vehicle turned up, it turned up late, or the price changed. Those are the three we design around.
Licensing, insurance, condition and attendant training are verified before a vehicle is sent to a patient. What arrives is what was quoted.
Drivers are briefed on the appointment time, not just the pickup time, and standing schedules keep the same window week after week.
You get the price in writing first. Wait time, mobility assistance and distance are all in the number, so nothing appears afterwards.
A single trip or a six-month treatment block runs through the same coordinator. You are not re-explaining the situation each time.
Patient transport is not a rideshare. Our drivers wait, assist, and treat people with the patience the situation actually needs.
Local Surrey trips, cross-region treatment runs and out-of-province arrivals are all handled by the same team.
How Surrey families actually use this
Most families start with one trip and end up with a schedule. You keep the same contact either way — the discharge, the follow-up, the treatment block and the care home move all sit on one file.
Unhurried transport home after a stay, with help at both doors and time built in so nobody is rushed.
Booked as a block, three times a week or more, with the same pickup window every time.
Door-to-door to clinics and diagnostic centres, with optional wait-and-return for same-day procedures.
Arranged with care staff so it fits around shift changes, meals and medication times.
Seating for a family member plus space for the walker, the chair and the overnight bag.
Long trips for tertiary care, including airport pickups for patients arriving from outside Metro Vancouver.
Service notes: Vehicles cleaned between transfers · Ramps and four-point restraints available · Attendants trained in patient handling · Recurring schedules supported · Booked directly with care facilities or family · Serving Surrey and the wider Metro Vancouver.
Booking Surrey medical transport
You give us the appointment. We handle the vehicle, the driver, the timing and the assistance.
Pickup address, destination, appointment time, and how the patient moves — unaided, walker, manual chair or powered chair.
We pick from ramp vans, sedans, SUVs and minibuses based on the mobility details, the driveway and who else is travelling.
A written quote covering the drive, the assistance and any wait time. Approve it and the schedule is locked in.
The driver arrives early, assists at the door, and stays until the patient is checked in at the right department.
About patient transport in Surrey
Whether it is one wheelchair transfer home from Surrey Memorial Hospital or a three-month treatment schedule, the questions are the same. Here are the honest answers.
Providers in Surrey vary more than families expect — in vehicle equipment, in attendant training, and in how honestly they quote. We hold every vehicle to one standard so the van that arrives is the van that was described on the phone.
The right vehicle depends on three things: how the patient moves, what equipment travels with them, and who is coming along. We ask all three before quoting rather than sending whatever is free.
Dialysis, chemotherapy and radiation run for weeks or months. Rebooking every trip is exhausting, so we take the schedule once and run the whole course from it.
For a mobile patient on a short trip, a taxi is fine and we will say so. The moment mobility equipment, transfer assistance or a fixed appointment time is involved, the comparison stops being close.
Langley · Delta · White Rock · Abbotsford · Chilliwack · Mission
Surrey is the hub, but patients don’t only live in Surrey. These are the communities we cover from here, and the hospitals we drive to most often.
Langley Memorial Hospital, clinics in Willoughby and Walnut Grove, and the longer runs to Surrey Memorial or VGH for treatment. Wheelchair users stay in their chair. Patients who can walk get a sedan or SUV with a higher seat that’s easier to get in and out of.
Request a Langley transport quote →
Rural addresses, long driveways and almost no transit. We collect patients from Aldergrove, Fort Langley and Glen Valley for appointments at Langley Memorial, Abbotsford Regional or in Vancouver.
Request a Aldergrove & Fort Langley transport quote →
Delta Hospital in Ladner, plus Surrey Memorial and Vancouver for specialists. Tsawwassen to Delta Hospital is one of our regular runs, and we’ll wait during the appointment if you’d rather not book two rides.
Request a Delta & Tsawwassen transport quote →
Peace Arch Hospital is the local one. Many patients also need Surrey Memorial or a Vancouver specialist. Seniors in Semiahmoo and Crescent Beach use us for recurring appointments so nobody in the family has to give up a work day to drive.
Request a White Rock & South Surrey transport quote →
Abbotsford Regional Hospital and Cancer Centre is the treatment hub for the Valley. We bring patients in from Mission and Chilliwack, and take Abbotsford patients into Vancouver when the specialist is there instead.
Request a Abbotsford transport quote →
Chilliwack General Hospital, plus longer runs to Abbotsford Regional and Vancouver. VGH is about ninety minutes away on a good day, so we plan the pickup around traffic, not optimism.
Request a Chilliwack transport quote →
Mission Memorial Hospital for local care, and Abbotsford Regional across the bridge for most treatment. Recurring dialysis or chemotherapy schedules are booked once and run as a block.
Request a Mission transport quote →Questions we get from Surrey families
Related services
Care-related transport does not stop at the clinic door.
Nearby coverage
Treatment trips cross municipal lines constantly — a Surrey patient booked at a clinic two cities over is routine. These are the areas we most often pair with Surrey.
Compare coverage, hospitals and service areas across every community on one page.
Medical transport by city
Medical transport page
Medical transport page
Medical transport page
Medical transport page
Medical transport page
Medical transport page
Full location pages nearby
2026 Prices · Updated October 2026
Starting from · all-in CAD · tax & gratuity included · exact price confirmed in writing
Recent rides on our price list include Tsawwassen ↔ Delta Hospital from $231 each way in an SUV, and a driver who waits during your appointment from $135 an hour. A wheelchair-accessible vehicle starts at $384 one way. Langley, Abbotsford, Chilliwack and Mission trips are priced by distance and confirmed in writing before you book.
| Trip | Vehicle | From (CAD, all-in) |
|---|---|---|
| Short ride within downtown Vancouver | Sedan or SUV | $168 |
| Downtown Vancouver ↔ Vancouver General Hospital | Sedan or SUV | $189 |
| Vancouver General Hospital → Metrotown, Burnaby | Sedan or SUV | $199.50 |
| St. Paul’s Hospital → West Side home, driver meets you in your room | Sedan | $199.50 |
| Lions Gate Hospital → downtown Vancouver | SUV | $231 |
| Tsawwassen ↔ Delta Hospital | SUV | $231 each way |
| Driver waits during your appointment | SUV | $135/hr |
| Ridge Meadows Hospital ↔ Burnaby | Sedan · SUV | $273 · $315 |
| UBC Hospital → home, help inside the hospital and to your door | Escalade | $315 |
| Wheelchair-accessible ride, passenger stays in chair | Accessible vehicle | from $384 |
Yes. Your chauffeur can meet you at the clinic or in your hospital room, carry your belongings and help you to the car and into your home. Assisted pickups start at $199.50.
Every price includes tax, gratuity and fuel, and child car seats and boosters are free. The prices on this page are starting prices as of October 2026; your exact all-in price is confirmed in writing before you book.
Prices in Canadian dollars, current as of October 4, 2026.
Priced before you commit.
We are matching a vehicle to this trip now. Your quote arrives by email shortly.
Pick the closest match. Nothing here is an emergency service — call 911 for that.
Tap a Surrey area or type the exact address.
Enter a pickup address to continue.
Common destinations for Surrey patients, or type any clinic address.
Enter a destination to continue.
Choose a vehicle, or skip and we will match one to the mobility needs you describe.
Tell us the pattern and we will build the schedule around it.
Tick anything you need — child seats, pets & ski/gear handling are always free. All optional.
Family member, caregiver or facility coordinator — whoever handles the booking.
We quote from this, so a wrong address or time costs you a call later.
Our coordinator is matching a vehicle and driver to this trip now. You will get the quote by email and phone shortly.