Privacy Policy

NorthLuxDrive is a leading luxury transportation provider operating the website northluxdrive.com and related pages from 2968 Glen Dr, Coquitlam, British Columbia, Canada. We're easy to reach at [email protected] or by phone at +1 (236) 990-6564.

This Privacy Policy applies to information collected through our website, quote request forms, contact forms, phone calls, and other interactions you have with our team. We recommend checking back periodically for updates. By using our Site, you agree to the practices described here.

Information you give us directly:

Information collected automatically:

By using the Site, you grant NorthLuxDrive a license to use and process this information so we can get you the right vehicle and provide the Site. You may withdraw this at any time by requesting deletion of your information under Section 8.

We use your information to give you the best possible experience booking with us, including:

We take reasonable steps to safeguard messages and data sent through the Site, but we're not responsible for the loss of any message or content resulting from technical issues outside our reasonable control.

The only circumstances in which your information may be disclosed are:

We retain your personal information only as long as reasonably necessary to fulfil the purposes described in this Policy:

We may adjust these general retention practices from time to time as our business needs evolve. You may request deletion of your data at any time — see Section 8.

We take the protection of your information seriously and use commercially reasonable technical and organizational measures to safeguard it, including HTTPS/SSL encryption, restricted internal access controls, secure hosting infrastructure, and regular reviews of our data-handling practices.

That said, no method of transmission over the internet or method of electronic storage is completely secure, and we can't guarantee absolute security. The Site is provided on an "as is" and "as available" basis, and to the fullest extent permitted by law, NorthLuxDrive disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement. NorthLuxDrive, our officers, directors, employees, and agents are not liable for indirect, punitive, special, incidental, or consequential damages arising from your use of, or inability to use, this Site. Some jurisdictions don't allow this kind of limitation, so it may not fully apply to you.

If you believe your information has been compromised, please contact us right away at [email protected].

The Site uses cookies and similar technologies to function smoothly and to help us understand how visitors use it, including:

You can disable non-essential cookies through your browser settings, though this may affect some Site features. We don't use cookies to serve targeted third-party advertising or to track you across unrelated websites.

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law, you have the right to:

To exercise any of these rights, contact us at [email protected] or call +1 (236) 990-6564. We'll respond within 30 days.

By using this Site, you confirm that you're at least 18 years old and able to enter into a contract. The Site isn't directed at children, and we don't knowingly collect personal information from anyone under sixteen (16) years of age. If you believe a child has provided us with personal information, please contact [email protected] and we'll delete it promptly.

This Site may link to websites operated by others, including mapping services and payment processors. We aren't responsible for the content, privacy practices, or security of these third-party sites, and including a link doesn't mean we endorse it. We'd recommend reviewing the privacy policy of any third-party site you visit.

We may update this Privacy Policy from time to time. When we make material changes, we'll update the "Last updated" date at the top of this page, and for significant changes we may also notify you by email if we have your contact information.

We'd encourage you to review this page periodically. Continuing to use the Site after a revision means you accept the updated Policy.

This Policy is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it. If any dispute arises relating to this Policy, we'd ask you to first reach out to us at [email protected] so we can try to resolve it informally and in good faith. This doesn't limit your right to file a complaint with the Office of the Privacy Commissioner of Canada at any time.

You agree to indemnify and hold NorthLuxDrive, our officers, directors, employees, and agents harmless from claims, damages, or expenses (including reasonable legal fees) arising from your misuse of the Site, your breach of this Policy, or your submission of false or unauthorized personal information.

Have questions, concerns, or requests about this Privacy Policy or how we handle your personal information? We'd love to hear from you:

If you're not satisfied with our response, you may reach out to the Office of the Privacy Commissioner of Canada at priv.gc.ca or by calling 1-800-282-1376.